Terms & Condition

Welcome to Wrapstors Shawarma. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Wrapstors Shawarma is a modern Mediterranean halal restaurant located in Mississauga, Ontario, Canada. We specialize in authentic shawarma, Mediterranean wraps, bowls, and related food products prepared fresh daily.

For inquiries, please contact us at:
Email: wrapstors@gmail.com

2. Orders & Payments

  • All orders are subject to availability and acceptance.
  • Prices listed on our website or delivery platforms may change without prior notice.
  • Payments must be completed before order confirmation unless cash payment is offered at pickup.
  • We reserve the right to refuse or cancel any order at our discretion.

3. Food & Allergy Disclaimer

While we take food safety seriously, our kitchen handles ingredients including dairy, sesame, gluten, nuts, and other allergens. We cannot guarantee that any menu item is completely allergen-free.

Customers with severe allergies should contact us before ordering.

4. Delivery & Pickup

  • Estimated delivery and pickup times are approximate and may vary due to traffic, weather, or high order volume.
  • Customers are responsible for providing accurate delivery information.
  • Once an order has been handed over to a delivery partner or picked up, responsibility transfers to the customer.

5. Refund & Cancellation Policy

  • Orders may only be canceled before food preparation begins.
  • Due to the nature of fresh food preparation, completed orders are generally non-refundable.
  • If there is an issue with your order, please contact us immediately so we can review and resolve the matter appropriately.

6. Website Usage

By using our website, you agree not to:

  • Use the website for unlawful purposes
  • Attempt to damage, hack, or interfere with website functionality
  • Copy or reproduce website content without permission

All website content, branding, logos, and images remain the property of Wrapstors Shawarma unless otherwise stated.

7. Limitation of Liability

Wrapstors Shawarma shall not be held liable for:

  • Temporary website interruptions
  • Delivery delays caused by third-party services
  • Indirect or incidental damages resulting from use of our services

8. Privacy

Customer information shared with us is used only for order processing, communication, and customer service purposes. We do not sell or share personal information with unauthorized third parties.

9. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Continued use of our services after updates constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Wrapstors Shawarma
Mississauga, Ontario, Canada
Email: wrapstors@gmail.com